Our Commitment to You

We want you to feel confident and comfortable with your purchase. If something isn’t right, we’re here to help — within fair and hygienic guidelines.

Eligibility for Returns & Exchanges

Due to the intimate nature of shapewear, we accept returns or exchanges only if the product meets the following conditions:

The request is raised within 7 days of delivery

The product is unused, unworn, unwashed, and in original condition

All original tags, packaging, and hygiene seals (if applicable) are intact

Products that show signs of wear, damage, or alteration will not be eligible for return or exchange.

Size Exchange

We understand that sizing can be tricky.

If you’ve ordered the wrong size, we offer a one-time size exchange for eligible products, subject to stock availability.

To ensure a smooth exchange:

Please refer to our Size Guide before placing an order

Exchanges must be requested within 7 days of delivery

Refunds

Refunds are processed only in the following cases:

You receive a damaged or defective product

You receive an incorrect item

Once approved, refunds will be processed to the original payment method within 7–10 business days after inspection.

Items Not Eligible for Return or Refund

For hygiene and safety reasons, the following are not eligible:

Used or worn shapewear

Products without original packaging or tags

Products returned after the 7-day window

Items purchased during clearance or special sales (if mentioned at checkout)

How to Request a Return or Exchange

To initiate a return or exchange, please contact us at:
support@yourbrand.com

Include:

Order number

Reason for return/exchange

Clear images (if the product is damaged or incorrect)

Our support team will guide you through the next steps.

Important Notes

Return shipping costs may be borne by the customer unless the issue is from our end

We reserve the right to approve or decline requests after inspection

Refund timelines may vary depending on your bank or payment provider

Frequently Asked Questions

Everything you need to know about our shapewear – sizing, delivery, exchange, and more.

How do I choose the right size? +
Please refer to our Size Guide before placing your order. Measure your waist and hips and match them with the chart. If you are between sizes, choose your regular size for comfort or one size smaller for stronger compression.
Will the shapewear roll down? +
No. Our shapewear is designed with anti-roll waistbands and strong grip elastic to stay in place throughout the day. Choosing the correct size is important to prevent rolling.
Is it comfortable for daily wear? +
Yes. Our fabric is breathable, stretchable, and skin-friendly. It is suitable for office wear, weddings, parties, and everyday use.
Does it completely flatten the tummy? +
Our shapewear provides firm compression and visible smoothing. It enhances your natural shape under outfits but is not a medical slimming product.
Can I wear it under saree or lehenga? +
Yes. Our shapewear is seamless and ideal for sarees, lehengas, bodycon dresses, and fitted outfits.
What is your delivery time in India? +
Orders are usually delivered within 3–7 business days depending on your location. You will receive tracking details once your order is shipped.
What is your exchange policy? +
We offer a 7-day size exchange from the date of delivery. The product must be unused, unwashed, with original tags and packaging intact. For hygiene reasons, worn or damaged products cannot be exchanged.
Do you offer refunds? +
Refunds are only applicable if you receive a defective or incorrect product. Claims must be raised within 48 hours of delivery with clear images.
Is Cash on Delivery available? +
Yes, Cash on Delivery is available in most serviceable locations across India.
How should I wash the shapewear? +
Hand wash with mild detergent. Do not bleach. Do not tumble dry. Air dry only to maintain elasticity and durability.